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FAQ

FAQ

Can I Buy a Setting Without Buying a Diamond? 

We craft settings exclusively for customers purchasing a center stone from Brilliantany, ensuring a handcrafted, quality piece.

What makes Brilliantany's Earth-Grown Diamonds special?

Our Earth-Grown Diamonds are ethically sourced, ensuring not just elegance but a clear conscience. We adhere to stringent ethical processes, making each diamond a symbol of responsible luxury.

What sets Brilliantany’s Lab-Grown Diamonds apart?

We pay meticulous attention to the 4 Cs: Cut, ensuring impeccable brilliance; Color, vibrant and captivating; Clarity, flawlessly pure; and Carat, meticulously calibrated. Our lab-grown diamonds exceed industry standards in every aspect.

How identical are Brilliantany’s lab-grown diamonds to natural diamonds?

Indistinguishable. Our lab-grown diamonds are first among equals, identical to nature yet superior in quality. Customers delight in knowing that our diamonds exceed industry standards in each of the 4 Cs.

What’s the process for designing personalized jewelry with Brilliantany?

Describe your dream piece, and our jewelry designers create a personalized presentation. Once satisfied, a 50% advance sets your design in motion. Before dispatching, we offer an online viewing session, ensuring absolute satisfaction.

How does Brilliantany compare to the personalized jewelry shopping experience of the past?

In yesteryears, business magnates and affluent families personalized their jewelry through trustworthy jewellers, by appointment, not from the high street. Brilliantany provides the same trustable, personalized online experience with certified, guaranteed jewelry.

How can I be confident in the quality and craftsmanship of Brilliantany’s jewelry?

Brilliantany’s master craftsmen are dedicated to exceeding expectations. Every piece is meticulously crafted, ensuring it becomes a symbol of your unique style and enduring beauty.

Trust Brilliantany for an elevated, personalized diamond jewelry experience online – where the past's personalized trust meets the future's online convenience.

Why Should I Trust an Online-Only Jeweler, Especially a New Brand?

While Brilliantany is a new brand, our commitment to quality, transparency, and customer satisfaction is unwavering. Your personalized communication with us at every stage of your jewelry journey ensures a level of trust equivalent to shopping from your very own personalized, trustworthy jeweler.

How Can I Contact Brilliantany for Further Assistance?

Reach out to our customer support team through the contact details provided on our website. Our jewelry designers and stylists are here to pamper you with the best-suited advice through every stage of your personalized jewelry shopping experience – from design and presentation to the online video showcase of your crafted pieces and beyond.

Your journey with Brilliantany aims to mirror the experience of renowned entrepreneurs and business families, providing an exceptionally trustable, personalized jewelry shopping adventure. We're here to make your Brilliantany experience memorable, from the initial design discussions to the cherished moments for years to come.

Is Brilliantany a Trusted Jeweler?

Absolutely. Brilliantany is renowned for our commitment to customer satisfaction. Our 100% certified and guaranteed jewelry, along with transparent processes, reflects our dedication to building trust with every customer.

How Can I Be Sure of the Quality of the Jewelry?

Our jewelry is meticulously crafted and 100% certified. We invite you to explore our detailed product descriptions, ensuring you have all the information needed to make an informed decision. Additionally, we offer a full refund within 30 days for added peace of mind.

Can I Customize and See the Jewelry Before Purchasing?

Yes! Brilliantany specializes in personalized experiences. Describe your dream piece, and we'll create a presentation for you. You can pay a 50% advance to set your design in motion. Before dispatching, we even offer an online viewing session for your satisfaction.

What Sets Brilliantany Apart from Other Jewelers?

As an exclusively online business, we bypass hefty rentals and unnecessary expenses, focusing on designing and crafting exceptional jewelry. This means unmatched value, significant savings, and a personalized buying experience that sets us apart in the industry.

ABOUT OUR MISSION

How is Brilliantany Different from Other Retailers that Claim They Offer Conflict Free Diamonds?

Brilliantany exceeds industry standards, offering Planet & Human Friendly™ diamonds with a listed origin. 

Our suppliers follow internationally recognized labor, trade, and environmental standards, ensuring responsible practices. We also provide lab-created and recycled diamonds as ethical alternatives.

What is the Kimberley Process? Does it Verify that Diamonds are Ethically-Sourced?

The Kimberley Process, established in 2003, focuses on conflict diamonds. However, Circa of Love acknowledges broader issues in diamond mining, addressing violence, child labor, and environmental impact. We prioritize Planet & Human Friendly™ diamonds with ethical sourcing. .

What is a Conflict Diamond?

Beyond financing wars, conflict diamonds involve various ethical abuses. Circa of Love advocates addressing these issues, emphasizing Planet & Human Friendly™ diamonds that go beyond the traditional definition.

How Does Brilliantany Identify Mines that Meet its Standards?

Our suppliers adhere to internationally recognized labor, trade, and environmental standards. Learn more about our responsibly-mined diamonds.

How Does Brilliantany Hold its Suppliers to its High Standards on Sourcing? 

Brilliantany meticulously selects suppliers demonstrating adherence to high standards. Our suppliers must conform to strict chain of custody protocols in their supply chain.

Can a Diamond Really Be Tracked from Origin to Final Delivery?

Yes, Brilliantany ensures traceability through documented chain of custody protocols. We also offer blockchain-enabled diamonds for enhanced transparency, partnering with industry leading technology solution providers for responsible practices

Do Ethically-Sourced Diamonds Cost More?

Brilliantany's careful sourcing doesn't lead to higher prices. We offer excellent value for socially conscious jewelry, keeping prices competitive in the global diamond market. 

Are Brilliantany's Gemstones Ethically Sourced?

We strive to offer colored gemstones aligned with safe working conditions and environmentally responsible principles, continually working to improve standards and traceability.

ABOUT OUR PRODUCTS

Can I Buy a Setting Without Buying a Diamond? 

We craft settings exclusively for customers purchasing a center stone from Brilliantany, ensuring a handcrafted, quality piece.

Can I Put a Diamond on Hold? 

We're delighted to hold an item for three days. Contact us for details.

How Can I Find a Diamond that is Not in Brilliantany's Inventory?

Our inventory is regularly updated; contact us to explore additional ethical origin diamonds.

Can I Upgrade My Brilliantany Diamond?

 Enjoy free lifetime natural and lab-grown diamond upgrades. View our diamond upgrade policy.

Is My Diamond Laser Inscribed?

Diamonds are laser inscribed for identification, providing peace of mind in partnership with trusted grading labs.

Does Brilliantany Offer Lab Grown Diamonds?

Explore our extensive collection of lab-created diamonds, certified by independent grading labs.

Are Brilliantany Lab Diamonds Certified? 

Yes, Brilliantany lab diamonds are certified, emphasizing ethical

Planet & Human Friendly™ diamonds with desirable characteristics. 

Are Lab Diamonds Real Diamonds?

Absolutely, lab-created diamonds share identical characteristics with natural diamonds, offering genuine quality.

Does Brilliantany Offer Lab Grown Diamond Ring Settings?

Ring settings complement the chosen center diamond, ensuring a cohesive and ethical piece.

Can I Propose With a Temporary Setting? 

Certainly! Choose a temporary solitaire setting and involve your partner in selecting the final mounting.

Can I Buy a Loose Sapphire?

Explore our ethically sourced loose sapphires, beautifully presented in sustainable packaging.

Are Circa of Love's Sapphires Treated?

Our sapphires, whether natural or lab-created, are free from chemical treatment. Heat treatment, an industry standard, enhances color, clarity, and appearance. 

Are There Other Sapphire Options Beyond What is Shown on Circa of Love's Site?

Explore our broad selection of sapphires; contact us for specific gemstone inquiries. 

Does Circa of Love Offer Alternative Gemstones Such As Tourmaline, Aquamarine, Etc.?

Discover a wide variety of gemstones, including tourmalines, aquamarines, moissanites, and more. Contact us for assistance with specific gemstone preferences. 

What If I want a center stone shape or make a small change to the piece that is not offered for that setting? 

Most pieces are made to order, allowing customization and modifications. Contact us at 678.444.8508 to discuss  customization options.

Can My Rings Be Soldered Together?

Certain rings in a bridal set can be soldered together, providing customization options

Can Brilliantany Send Me Additional Images of the Rings?

Certainly! Contact us at 678.444.8508 for additional images or specific requests.  

Does Brilliantany Offer Alternative Metal Options Such As Rose Gold?

Enjoy a variety of metal options, including rose gold, platinum, and more. Contact us for details. 

Are All of Brilliantany's White Gold Rings Rhodium-plated?

Yes, our 18k white gold pieces are rhodium-plated for a brilliant, white shine.

Can Brilliantany Help Me Design a Custom Piece of Jewelry?

Explore full custom design options with Brilliantany; visit our Custom Designed Jewelry page or contact us for details. 

PLACING AN ORDER

Are Brilliantany's Prices in US Dollars?

Yes, all prices are in US dollars unless specified otherwise

Are Brilliantany's Prices Flexible?

Our prices are competitive, and we do not offer additional discounts or negotiated prices.

What Payment Methods Does Brilliantany Accept?

We accept major credit cards, bank wire payments, Wells Fargo Financing, Layaway, Affirm, and PayPal. You can explore financing options thorough WellsFargo, Affirm or our Layaway Plan.

What is Affirm and how do I finance through this option?

Affirm is available for online purchases only, no in-store transactions. Affirm provides financing options, offering multiple repayment plans. Just select Affirm as your payment method during online checkout and follow the prompts to create an Affirm account. It is available to our US customers, excluding Iowa and West Virginia.

For inquiries about payment status and financing terms, contact Affirm directly at help@affirm.com or visit their website.

What is an Extend Protection Plan?

Explore the Extend Protection Plan for coverage beyond our manufacturer’s warranty, offered in collaboration with Brilliantany. 

Can I Buy from Brilliantany If I Live Outside the United States, Canada, United Kingdom, or Australia? 

Yes. Brilliantany offers international shipping.Â